By accessing or using CUTESMM (“we”, “our”, “us”), you agree to these Terms of Service (“Terms”). If you do not agree, please do not use the website.

1) Eligibility

You must be able to form a legal agreement in your country to use CUTESMM. By using the site, you confirm that you are permitted to access our services under applicable laws.

2) Accounts & Security

  • You are responsible for maintaining the confidentiality of your account and password.
  • You must provide accurate registration information and keep it up to date.
  • We are not responsible for losses caused by unauthorized access resulting from your actions or negligence.

3) Services & Orders

CUTESMM provides social media marketing-related services such as likes, followers, comments, views, and similar engagement. Service availability, delivery speed, and pricing may change at any time.

  • Order placement: You must provide correct links/usernames and required details. Wrong details may result in failed delivery.
  • Delivery time: Delivery times are estimates. We do not guarantee exact start time or completion time.
  • Partial/Failed orders: Some orders may be marked “Partial” or “Canceled” due to provider limitations, platform changes, or system checks.
  • Platform rules: Social networks may restrict or remove engagement. You accept the risks of using such services.

4) Pricing & Payments

  • Prices are shown on the dashboard/services page and may vary by service and country.
  • All payments must be made through the available payment methods displayed in your account.
  • We may apply fraud prevention checks before approving deposits or orders.

5) Refunds, Chargebacks & Disputes

Refund eligibility depends on the order status and service type. In many cases, digital services start processing immediately, so refunds may not be possible once an order is “In Progress.”

  • Wallet credits: If a refund is approved, it may be returned as wallet balance/credit (not cash) unless required by law.
  • Service issues: If a service fails, we may provide a refill (if available), partial refund, or wallet credit, depending on the service terms.
  • Chargebacks: Unauthorized chargebacks or payment disputes may result in immediate account suspension and a permanent ban.
  • Dispute process: Please contact support first with order IDs and details before opening any payment disputes.

6) Prohibited Use

You agree not to use CUTESMM for any illegal, harmful, or abusive activities, including but not limited to:

  • Fraud, scams, impersonation, or deceptive behavior.
  • Harassment, hate, threats, or promotion of violence.
  • Using stolen payment methods or unauthorized accounts.
  • Attempting to hack, exploit, or disrupt our website, API, or systems.
  • Using services to manipulate elections, cause public harm, or break platform/community rules in a way that violates local law.

7) API, Reselling & Child Panels

  • API access: API features are provided “as is” and may be changed, limited, or disabled at any time.
  • Reselling: If you resell our services, you are responsible for your own customers, pricing, and support.
  • Child panels: Any reseller/child-panel tools (if offered) are subject to compliance checks and service availability.

8) No Guarantees / Disclaimer

CUTESMM is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted access, specific results, or that engagement will be permanent. Social media platforms may update policies, detection, or algorithms that can affect delivery and retention.

9) Limitation of Liability

To the fullest extent permitted by law, CUTESMM and its owners/employees will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, reputation harm, or account restrictions imposed by third-party platforms.

Our total liability for any claim related to the service will not exceed the amount you paid to CUTESMM in the thirty (30) days before the event giving rise to the claim.

10) Suspension & Termination

  • We may suspend or terminate accounts that violate these Terms, involve fraud, chargebacks, or system abuse.
  • We may refuse service to anyone to protect our platform, providers, and users.
  • Remaining wallet balance may be held during investigations for fraud/chargebacks.

11) Changes to Terms

We may update these Terms from time to time. Updated terms become effective once posted on this page. Your continued use of CUTESMM after changes means you accept the updated Terms.

12) Contact

If you have questions about these Terms, please contact our support team:

  • Support: support@cutesmm.com
  • Ticket: Use the Support/Tickets section in your dashboard

Note: These Terms are general website terms for digital services.